Quality
Listening and understanding your requirements, enables us to deliver first time, every time
It is imperative that we provide a reliable, quality service for our clients and their customers, which matches their requirements and expectations. Our Quality management system is designed to meet client, statutory and regulatory requirements and to drive continuous improvement into our business activities, and be fully understood by all employees. Our Quality Management System is certified to ISO 9001:2015.
Quality management is involved in all phases of our work and all of our team members are directly responsible for the quality of their own workmanship. For each of our contracts our Quality Management System is followed and maintained by our team to ensure that we cater for the contract requirements, and comply with the requirements of the system. By following the processes, procedures and technical documentation, we can satisfy the scope and specifications relating to the works, ensuring that our work covers all quality audit and verifications stages, and meets the required acceptance criteria. .
Our Quality strategy is to:
- Ensure compliance with legal, statutory and regulatory requirements, and standards.
- Ensure that the quality management aspects of our operations and activities are efficiently controlled;
- Through performance measurement and effective communication, ensure customer requirements are met, exceeded or enhanced;
- Recognise each employee’s responsibility for quality;
- Use only selected, and approved subcontractors;
- Cultivate a culture of continuous improvement and continually strive for improvement in the performance of our Company;
- Ensure that our business and our clients benefit from efficient quality management being achieved.